Send this the same day as the WIP meeting: one email per client, with every ask in it. Replace the [square brackets], then delete this line. Subject: [Project name]: what we need from you, and by when Hi [first name], To keep [the next date, e.g. your final OK on Friday], we need [number] things from you: 1. [What we need] — by [day date, time] 2. [What we need] — by [day date] If [item 1] comes later than that, [what moves]. [If item 2 doesn't come, what we'll do instead.] In the meantime, [what we're working on for you this week]. If you can reply with everything in one email, that's easiest for us. Thanks, [Your name] [Business name] ------------------------------------------------------------ Fictional example. The café, studio, people and dates are made up to show how this might be filled in. ------------------------------------------------------------ Subject: Example Street Café reopening: what we need from you, and by when Hi Jane, To keep your final OK on Friday 6 November, we need two things from you: 1. Your feedback on the menu and window poster drafts, and your OK on logo version 2 (or one last set of changes) — by 5:00 pm today, Monday 2 November 2. Three photos of the new counter — by Wednesday 4 November If the feedback comes later than today, the final OK moves from Friday 6 November, and the printer may not get files by Monday 9 November. If the photos don't come, we'll use the fit-out photos you've already sent. In the meantime, Alex is sending version 2 of the Instagram posts tomorrow, Tuesday 3 November. If you can reply with everything in one email, that's easiest for us. Thanks, Chris Example Example Design Studio