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TASKUL AI Privacy Policy

Last updated: March 15, 2026 | Effective: March 15, 2026

Free Company Inc. (“we,” “us,” “our,” or the “Company”) complies with the Act on the Protection of Personal Information (the “Personal Information Protection Act”), other applicable laws, and applicable guidelines with respect to the handling of Users' personal information in “TASKUL AI” (the “Service”), a cloud service provided by us, and establishes this Privacy Policy (this “Policy”) as follows.

Article 1 (Definition of Personal Information)

In this Policy, “personal information” means personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Act, namely information relating to a living individual that can identify a specific individual by name, email address, or other description (including information that can be readily collated with other information and thereby identify a specific individual).

Article 2 (Personal Information We Collect)

In providing the Service, we may collect the following personal information.

2-1. Information Provided Directly by Users

1. Name (display name)
2. Email address
3. Profile image
4. User Content entered into the Service, such as project information, task information, client information, sales meeting notes, and minutes

2-2. Information Obtained through Google Authentication

1. The name, email address, and profile image registered with the Google account
2. Calendar data when Google Calendar is integrated (only where the User has expressly granted permission)

2-3. Payment Information

1. Credit card information (processed and stored securely by Stripe; we do not directly hold card numbers)
2. Billing information and payment history

2-4. Information Collected Automatically

1. IP address, browser type, OS, and device information
2. Access logs, operation logs, and feature usage
3. Identifiers stored in cookies and local storage
4. Usage data collected through Google Analytics and Microsoft Clarity (page views, session information, heatmaps and session replays of user behavior, and the like)

Article 2-2 (Handling of Google User Data and Limited Use)

The handling of information that the Service (TASKUL) obtains and uses through Google APIs (including Google account information and Google Calendar data; “Google User Data”) is governed by this Article.

• The Service's use and transfer to any other app of Google User Data complies with the Google API Services User Data Policy, including the Limited Use requirements.
• Data obtained from Google Calendar is used solely to provide and improve the features of the Service for the User (such as linking, displaying, and synchronizing tasks and calendar events).
• We never use Google User Data for advertising purposes, sell it to third parties, or use or transfer it for any purpose unrelated to providing the features of the Service.
• Google User Data is not read by humans, except where (a) the User has given express consent, (b) it is necessary for security purposes (investigating and responding to abuse or technical problems), (c) it is required by law, or (d) the data is aggregated and anonymized so that no individual can be identified.
• If a User disconnects the Google integration or deletes their account, we will promptly delete the Google User Data we hold.

Article 3 (Purposes of Use of Personal Information)

We use the personal information we collect for the following purposes.

1. Providing, operating, and maintaining the Service
2. Verifying and authenticating the identity of Users
3. Billing and payment processing of usage fees
4. Providing the AI features (automatic project structuring, automatic task generation, context memory, and the like)
5. Announcements and update information regarding the Service, and provision of support
6. Sending notifications of tasks and schedules through the LINE notification feature
7. Improving the Service, developing new features, and enhancing quality
8. Analyzing usage and creating statistical information
9. Displaying and optimizing advertising and promotions within the Service
10. Providing information about services offered by us or our business partners
11. Detecting and preventing unauthorized use, and ensuring security
12. Responding to requirements under applicable laws

Of the purposes of use above, “displaying and optimizing advertising and promotions within the Service” and “providing information about services offered by us or our business partners” do not apply in any way to Google User Data (including Google Calendar data). Google User Data is used solely for the purpose of providing and improving the features of the Service.

Article 4 (Provision to Third Parties and Subcontracting)

We do not provide Users' personal information to third parties except in the following cases.

1. Where the User has consented
2. Where required by law
3. Where it is necessary to protect the life, body, or property of a person and it is difficult to obtain the User's consent
4. Where it is specially necessary to improve public health or to promote the sound upbringing of children and it is difficult to obtain the User's consent
5. Where it is necessary to cooperate with a national agency, a local government, or a party entrusted by either of them, in performing duties prescribed by law
6. Where personal information is provided in connection with a business succession

To the extent necessary to provide the Service, we may entrust the handling of personal information to the following service providers. In such cases, we supervise the provider to ensure that appropriate security control measures are taken.

1. Cloud infrastructure provider (Google Cloud): provision of the platform for data storage and processing
2. Authentication platform (Firebase Authentication): user authentication processing
3. Payment processor (Stripe): processing of credit card payments. Stripe manages information under security standards compliant with PCI DSS
4. AI provider (OpenAI): data processing necessary to provide the AI features. Under OpenAI's data usage policies, data sent through the OpenAI API is not used to train its models
5. Notification service (LINE): sending the LINE notifications configured by the User

Article 5 (Use of Cookies and Tracking Technologies)

1. We use cookies and similar technologies in the Service.
2. We use the following third-party analytics tools.
   1. Google Analytics: used to analyze website traffic. Google Analytics uses cookies to collect information about how Users use the Service, which does not include information that identifies individuals. Data is processed in accordance with Google's privacy policy.
   2. Microsoft Clarity: used for heatmap and session replay features for the purpose of improving the user experience. Clarity automatically masks confidential information such as passwords. Data is processed in accordance with Microsoft's privacy policy.
3. Users may refuse to accept cookies through their browser settings. If cookies are refused, however, some features of the Service may become unavailable.
4. To opt out of Google Analytics, please use the opt-out add-on provided by Google.

Article 6 (Data Storage Location and Security)

1. Users' personal information is stored on servers on Google Cloud Platform (including the Japan region).
2. To prevent the leakage, loss, or damage of personal information, we take the following security measures.
   1. Encryption of communications (SSL/TLS)
   2. Encryption of databases
   3. Strict management of access privileges
   4. Regular security audits
   5. A secure authentication platform provided by Firebase Authentication
3. We appropriately educate and supervise our personnel with respect to the handling of personal information.

Article 7 (Users' Rights)

Users may make the following requests to us under the Personal Information Protection Act.

1. Request for disclosure: Users may request disclosure of their personal information that we hold.
2. Request for correction, addition, or deletion: Where the contents of personal information are not factual, Users may request its correction, addition, or deletion.
3. Request for suspension of use or erasure: Where personal information is handled beyond the scope of the purposes of use, or was obtained improperly, Users may request the suspension of its use or its erasure.
4. Request for suspension of provision to third parties: Where personal information is improperly provided to third parties, Users may request the suspension of such provision.

Please direct the requests above to the contact point set out at the end of this Policy. We will respond within a reasonable period after verifying the identity of the requester.

7-2. Opt-Out

Users may opt out of (stop) the following.

1. Use of data to improve the AI features (configurable from the settings screen of the Service)
2. Email delivery for marketing and promotional purposes (configurable from the unsubscribe link in the email or from the settings screen)
3. Tracking by Google Analytics (using the Google opt-out add-on)

7-3. Account Deletion

Users may delete their account from the settings screen of the Service. After account deletion, personal information is deleted within 30 days of the deletion request. Deletion from backup data may take up to a further 90 days, however. Data subject to a statutory retention obligation is deleted after being retained for the period prescribed by the applicable law.

Article 8 (Personal Information of Minors)

1. The Service is, in principle, intended for persons aged 18 or older.
2. Persons under 18 should use the Service only after obtaining the consent of a statutory representative (a parent or guardian).
3. If we find that we have collected personal information from a person under 18 without the consent of a statutory representative, we will promptly delete that information.

Article 9 (Amendments to this Privacy Policy)

1. We may amend this Policy due to amendments to laws, changes to the Service, or other reasons.
2. If we make a material change, we will notify Users at least 14 days before the effective date by posting within the Service or by email or another similar method.
3. The amended Privacy Policy takes effect when it is posted on the official website of the Service.

Article 10 (Contact Point)

For inquiries about the handling of personal information and for requests such as disclosure, please contact the following.

Notice under the Act on Specified Commercial Transactions

Seller	Free Company Inc.
Representative	Yusuke Nakajima (中嶋 祐介)
Address	Vianode SHIN-OSAKA 1F & 3F, 1-8-10 Nishimiyahara, Yodogawa-ku, Osaka-shi, Osaka 532-0004, Japan
Email	info@free-company.co.jp
Sales URL	https://taskul-ai.com/
Price	The fee for each plan is as stated on the pricing page (tax included)
Payment method	Credit card (via Stripe)
Payment timing	Monthly plan: charged automatically on the contract renewal date each month Annual plan: charged automatically on the contract start date and on each annual renewal date
Service delivery	Available for use immediately after payment is completed
Returns and cancellation	Due to the nature of a digital service, we do not accept returns or provide refunds. Cancellation is possible at any time, and after cancellation you may continue to use the Service until the next renewal date.
System requirements	The latest versions of Google Chrome, Safari, Firefox, and Microsoft Edge are recommended